Hiring for Venue General Manager
Position Overview
We are seeking a General Manager to join our team and help launch our new venue. If you’re an equal part relationship builder and service extraordinaire and want the autonomy to run an entire venue, this role might be for you.
You enjoy providing an unreasonable exceptional experience when others want to just be “good”, you take pride in anticipating the needs of others before they ask, you believe there is a better way to make customers ecstatic AND move faster than your peers. Our ideal candidate has an internal drive for growth, unmatched communication skills and a strong desire to create a unique and splendid venue.
You will be working alongside our owner, marketing team and will be able to hire your own staff. If you love the feeling of both executing someone’s vision while also making it your own, this job is for you.
Why This Role Will Be Successful
As a new venue, you can build out your own plan and enhance our vision.
You can hit the ground running with many strategic decisions still ahead of us.
We are one of the very few venues outside of downtown serving businesses during the week.
We are committed to building a business that equally exceeds expectations for guests and team members.
There is only one owner and no corporate structure to slow down ideas or growth.
Our company is founded by someone who has built multiple companies with a focus on loving our customers.
A Day In the Life
We think it is important to know how we expect time spent to be successful in each role. Below you will see where we believe you would spend your time to maximize your success during and after your ramp period.
First 90 days
Internal onboarding / aligning our vision (25%)
Developing operating procedures & budget planning (25%)
Event execution (25%)
Partner development (15%)
Recruiting additional staff (10%)
After First 90 days
Ensure successful event execution (25%)
Drive customer and internal team deliverables (20%)
Management of resources / staffing within budget (15%)
Team development & recruitment (15%)
Event execution (15%)
Partner coordination (10%)
What You’ll Need
3 - 5 Years of event management experience
Excellent organizational and project management skills required, with ability to perform multiple tasks simultaneously and adapt to changing priorities.
Demonstrated capabilities to handle tight deadlines, shifting priorities and the ability to find creative solutions.
Outstanding verbal, written, organizational and interpersonal skills
Must be able to work independently as well as with a team and have the drive to bring our vision to completion.
Proven success in a fast-paced environment (no, really speed is key!)
Proficiency in MS Office / Google suite required; and HubSpot (or similar CRM system) preferred.
Experience with corporate meetings is a plus
What You’ll Do
Develops and manage event timelines, communicating deadlines and assignments to staff and vendors, as necessary.
Implements best practices, policies and workflow procedures to ensure the efficient and effective execution of all events.
Designs unreasonably exceptional experiences for all meetings and events.
Manages coordination of all aspects of events, from planning and development to execution and post-event follow-up, in collaboration with the marketing and business development team.
Builds and maintains a network of partner vendors and third-party resources.
Oversees the work and professional development of our Events Specialists.
Manages and replenishes the guest gift store.
Uses the company’s CRM system (HubSpot) to run reports, manage lists and track follow-up, etc.
Our Hiring process
Finding a new job is not fun and it can be confusing (and slow) for most of us. We want you to know our exact process, to be as transparent as possible as we both get to know (and hopefully like) each other.
Applicant Review
Welcome to the hiring process! You’ve formally applied and someone will review your application and get back to you, regardless of the outcome.
Initial Call
You’ll connect with someone on a quick phone call, so we can get a better idea of your background and you can learn more about the role. We answer your questions and learn about you.
In-Person Interview
You’ll meet in person and present your thoughts on a small task (never more than 30 minutes) and let you show off some of your skills.
Final Interview
We get into the weeds and you leave with a full picture of what it’s like to work at The Royal Room. We sometimes even invite customers or partners to participate.
Offer Letter
Our favorite part of the process where we make things official and welcome you to the team. You will understand all our perks, benefits and general life at The Royal Room. Let’s go!
Apply Now
To get started, please click below to apply on LinkedIn. Have a question? Shoot us an email at careers@theroyalroom.com
